DGCustomerFirst – DGCustomerFirst.Com $100 Gift Card Survey

DGCustomerFirst – DGCustomerFirst.Com $100 Gift Card SurveyIf you’ve recently visited a Dollar General store in the United States, you can share your feedback through the DGCustomerFirst survey. Dollar General values customer satisfaction and invites shoppers to provide insights about their shopping experiences through this online survey.

Steps to Participate:

  1. Make a Purchase: Ensure you have made a purchase at any Dollar General store in the U.S. and have a survey invitation or code on your receipt.
  2. Visit the Survey Website: Go to www.dgcustomerfirst.com.
  3. Select Language: Choose your preferred language, either English or Spanish.
  4. Enter Survey Code: Enter the survey code found on your Dollar General purchase receipt.

By participating in the survey, you can help Dollar General improve their services and have a chance to win exciting rewards like discount coupon codes and entries into the monthly sweepstakes for a $100 gift card.

Additional Information:

  • Rewards: Instant rewards like discount coupon codes and sweepstakes entries.
  • Survey Code: Ensure you understand the importance of the unique Dollar General survey code.
  • Troubleshooting: Access a guide for any portal issues.
  • Sweepstakes Program: Explore the DGCustomerFirst sweepstakes for more chances to win.
  • Customer Service: Learn about the dedicated customer service facility.
  • Mobile App: Discover exclusive benefits through the Dollar General app.

Your participation in the DGCustomerFirst survey helps enhance your shopping experience and contributes to Dollar General’s ongoing commitment to customer satisfaction.

Steps for Completing the DGCustomerFirst Survey

  1. Answer Questions Honestly:
  2. Cover various aspects of your shopping experience, including store cleanliness, product availability, and employee courtesy.
  3. Provide Contact Details:
  4. Towards the end of the survey, accurately provide your contact details to enter the sweepstakes for a chance to win a prize.
  5. Submit the Survey:
  6. Click the ‘Submit’ button after answering all the questions. The survey typically takes about 5-7 minutes to complete.

Your detailed feedback is vital for Dollar General to identify areas for improvement. Participating not only enhances your future shopping experiences but also gives you a chance to win in the sweepstakes.

Methods of Participating in the Dollar General Survey 2024

1. Online Method:

  • Visit the official survey website at dgcustomerfirst.com.
  • Use your laptop or PC to provide feedback and automatically enter the monthly sweepstakes.
  • Enter the survey code from your receipt, answer the questions, and receive immediate coupon codes.

2. In-Store Feedback Terminals:

  • Use digital feedback tablets available at many Dollar General stores.
  • Scan your 15-digit survey receipt code and submit responses directly on the tablet.
  • The tablets offer language options in both English and Spanish.

3. Mobile App Integration:

  • Use the DGcustomerfirst app within the Dollar General mobile application.
  • Navigate to the ‘Survey’ section, click on the DGcustomerfirst banner, and share your insights.
  • The app allows receipt code scans and provides push notifications for easy survey access.

4. Customer Support Email Channel:

  • For survey participation issues, email Dollar General customer support at [email protected].
  • Expect a response within 48 hours to address any concerns related to survey access.

By offering these diverse participation methods, Dollar General aims to increase engagement and collect valuable feedback to enhance in-store experiences.

Benefits of Participating in the DGCustomerFirst.com 2024 Survey

Engaging in the DGCustomerFirst.com 2024 survey offers several advantages:

1. Opportunity to Win Exciting Sweepstakes Prizes:

  • By participating in the survey, customers have a chance to win enticing prizes, including $100 gift cards awarded monthly, making the experience rewarding.

2. Contribute to Local Store Improvement:

  • Customer feedback is crucial for Dollar General to identify and enhance various aspects of their stores. This input helps refine services and offerings, ultimately improving the shopping experience.

3. Receive Exclusive Coupon Codes:

  • Survey participants are rewarded with exclusive coupon codes upon completion. These codes typically offer discounts on future purchases, such as $3 off a $10 purchase, providing tangible savings.

4. Unlock VIP Benefits Through the Dollar General App:

  • Active survey participants gain access to VIP benefits through the Dollar General app, including exclusive coupons, special offers, and timely alerts, enhancing their overall shopping experience.

Participating in the DGCustomerFirst survey for 2024 not only offers great perks but also plays a vital role in helping Dollar General continuously improve for a more satisfying shopping journey.

Terms and Conditions of the DGCustomerFirst Survey

Before participating, it’s important to understand the terms and conditions associated with the DGCustomerFirst survey:

Eligibility Criteria:

  • The survey is for customers who have made a purchase at a Dollar General store within the 50 states of the U.S. or the District of Columbia. Purchases from distribution centers are not valid.

Entry Limitations:

  • Only one entry per household per month is allowed, regardless of the number of surveys completed. Duplicate entries will be invalid.

Age Requirement:

  • Participants must be 18 years or older. Employees of Dollar General, their families, and individuals associated with survey sponsors are not eligible.

Survey Code Accuracy:

  • The survey code from the receipt must be entered accurately. Smudged, unclear, or incomplete codes will not work.

Sweepstakes Winner Selection:

  • Winners are chosen through a random drawing and notified via email or phone. The odds of winning depend on the total number of eligible entries.

Consent for Feedback Use:

  • By participating, individuals grant Dollar General permission to use their feedback for improvement purposes and to contact them if necessary. Those uncomfortable with this should refrain from participating.

Sweepstakes Changes:

  • Dollar General reserves the right to change, suspend, or cancel the sweepstakes at its discretion due to technical issues, tampering, or unforeseen circumstances without prior notice.

Participation in the DGCustomerFirst survey implies understanding and agreement to these terms. Adhering to these conditions ensures the validity of your survey entry.

Understanding the Dollar General Survey Code

The Dollar General survey code is essential for accessing the DGCustomerFirst online survey, allowing participants to share feedback on their shopping experience. This unique 15-digit identifier, prominently displayed on your receipt, links your purchase transaction to the survey.

Key Points Regarding the Survey Code:

  • Expiration Period: The survey code is valid for 7 days after the purchase date. After this period, it expires and cannot be used to access the survey.
  • Single-Use Nature: The code can be used only once. After it is used, it becomes invalid.
  • Correct Entry: To successfully access the survey, enter the code exactly as it appears on the receipt, without any spaces. Incorrect entries may result in an error.

To ensure you can participate in the DGCustomerFirst survey, carefully check your Dollar General receipt for the survey code and keep it secure until you complete the online survey.

DGCustomerFirst Customer Service Facility

The DGCustomerFirst Survey offers a dedicated customer service facility to address any questions or issues participants may encounter. You can contact this facility via the following methods:

  • Phone: Call the DGCustomerFirst customer service at 615-855-4000.
  • Mail: Write to 100 Mission Ridge, Goodlettsville, Tennessee 37072, United States of America.

The survey is sponsored by Dollar General Corporation and administered by Prize Logic L.L.C.

Email Support:

  • Send your queries or concerns to [email protected]. The customer service team aims to respond within 48 hours.

Social Media Support:

  • If you encounter difficulties, you can also tweet on the Dollar General Twitter account or post messages on the Dollar General Facebook page. These accounts are managed by customer support representatives.

DGCustomerFirst provides multiple communication channels, including phone, mail, email, Twitter, and Facebook, to ensure that customers receive prompt assistance for their survey participation and general shopping experience-related concerns. Choosing the most suitable channel will help ensure quick and effective support.


The DGCustomerFirst survey offers Dollar General customers a valuable platform to share feedback and help improve their shopping experience. By participating, customers can enhance future visits and have a chance to win exciting sweepstakes prizes, including $100 gift cards. The survey is accessible both online and in-store, catering to diverse preferences and ensuring convenience for all shoppers.

Dollar General’s commitment to customer satisfaction is evident through instant rewards, VIP access on the mobile app, and exclusive coupon offerings. Clear terms and conditions, a dedicated customer service facility, and a user-friendly app highlight Dollar General’s focus on customer engagement and convenience. More than just a store, Dollar General represents a community-focused, value-driven retail experience that continues to evolve.