KFC, established by Harland Sanders in 1952, is the world’s second-largest drive-through restaurant chain. Known for its iconic secret blend of 11 herbs and spices, KFC operates in more than 120 countries and stands out as a global leader in fried chicken.
Pioneering international expansion in the fast-food industry, KFC opened its first international locations in the UK, Mexico, and Canada during the 1960s. Today, KFC is part of Yum! Brands, a leading restaurant conglomerate headquartered in Louisville, Kentucky, which also includes Taco Bell and Pizza Hut, and serves millions of customers around the globe.
About the KFC Customer Satisfaction Survey
KFC developed the Customer Satisfaction Survey, accessible online at www.MyKFCexperience.com, to assess how customers feel about its products and services.
Your feedback is invaluable in helping KFC refine its offerings, create new products, and improve store layouts.
By taking part in the survey, you can provide honest feedback about your recent experience and contribute to the enhancement of KFC’s services.
Rules for the KFC Customer Satisfaction Survey
- Residency Requirement: You must be a resident of the United States.
- Survey Limit: Only one survey can be completed per purchase.
- Voucher Use: Each transaction is limited to one voucher per person.
- Redemption Period: You have 60 days from the date of completing the survey to redeem your coupon.
- Promotion Restrictions: This offer cannot be combined with any other promotions.
- No Cash Value: Coupons cannot be redeemed for cash or exchanged for money.
- Employee Exclusion: KFC USA employees are not eligible to participate.
KFC Survey Customer Satisfaction Survey Requirements
- Valid Receipt: A receipt from a KFC location in the U.S.
- English Proficiency: Basic understanding of English.
- Device Access: A smartphone or computer.
- Internet Connection: A stable internet connection.
Steps to Complete the KFC Customer Satisfaction Survey
- Go to talktokfc.com to start the KFC Opinion Survey.
- Choose your preferred language for the survey.
- Enter the survey code and time from your purchase receipt.
- Click the “Start” button to begin.
- Answer a series of questions about your most recent KFC visit.
- Provide honest ratings on various aspects of your experience, such as your order, staff friendliness, customer service, store ambiance, menu options, delivery, prices, and KFC locations.
- After completing the survey, you will receive a KFC coupon code. Be sure to note it down and use it on your next visit to enjoy a discount.
KFC Customer Satisfaction Survey Rewards
After completing the KFC Experience Survey, you will receive a coupon code that can be used for a complimentary item on your next KFC visit.
The reward may vary, so be sure to check your receipt for the specific details of your “Survey Reward” and any unique terms or conditions associated with the offer.
FAQ: KFC Customer Satisfaction Survey
- Q: What is the KFC Customer Satisfaction Survey?
Ans: The survey is designed to help KFC enhance its products, services, and overall customer experience.
- Q: How can I access the survey?
Ans: You can take the survey by visiting talktokfc.com or MyKFCexperience.com, depending on your location.
- Q: What do I need to participate in the survey?
Ans: To participate, you need a valid KFC receipt from a U.S. location, basic English skills, a smartphone or computer, and a stable internet connection.
- Q: What are the eligibility requirements for the survey?
Ans: You must be a U.S. resident and at least 18 years old.
- Q: How do I complete the survey?
Ans: Visit the survey website, select your language, enter the survey code and time from your receipt, and follow the prompts to answer questions about your recent KFC visit.
- Q: How long does the survey take?
Ans: The survey usually takes just a few minutes to complete.
- Q: What kind of questions will I be asked?
Ans: You will be asked about various aspects of your visit, including food quality, staff service, cleanliness, and overall satisfaction.
- Q: What do I receive for completing the survey?
Ans: You will receive a coupon code that can be redeemed for a complimentary item on your next KFC visit.
- Q: Can I combine the survey coupon with other offers?
Ans: No, the survey coupon cannot be combined with other promotions or offers.
- Q: How long do I have to use my coupon?
Ans: You have 60 days from the completion of the survey to redeem your coupon.
- Q: What should I do if I encounter issues with the survey?
Ans: If you face any issues, contact KFC customer service for help.
The all NEW Popcorn Chicken Slab is here! It’s one slab to feed ‘em all and there’s plenty to go round. pic.twitter.com/ZzABNb4nib
— KFC New Zealand (@kfcnz) November 9, 2021
Yeah, you’re gonna need both hands for our epic Kentucky Bacon Stack! Your fave fried chicken, bacon, Kentucky mayo and EVERYTHING ELSE all crammed between a brioche bun. pic.twitter.com/vBFethzO9J
— KFC New Zealand (@kfcnz) February 22, 2021
Hooking up some chicken $$ for the OG KFC kid! You're welcome @RossLTaylor🍗🍗 https://t.co/o8U8Ga2e6E
— KFC New Zealand (@kfcnz) February 11, 2021
Suns out, buns out! Say hello to the latest taste of summer – the #BigKahuna! All your favourite ingredients piled high to create a burger bursting with flavour. pic.twitter.com/aVzSFBnttJ
— KFC New Zealand (@kfcnz) January 11, 2021
Wanna know how to get these 4 FREE reusable cups? Get yourself the Picnic Bucket! Yup – that easy. Get an epic feed, get free KFC merch and look like you know how to to host one heck of a picnic. Only while stocks last. pic.twitter.com/DpWb5gL1gO
— KFC New Zealand (@kfcnz) November 23, 2020
Damn, chick just got real with the arrival of the MAGNUM BOX MEAL. All this goodness AND a Magnum Brownie Ice Cream for just $10.99. Now, this is how you eat like a boss! pic.twitter.com/MoFv3LRDH8
— KFC New Zealand (@kfcnz) September 28, 2020
Drop what you’re doing… HOT & SPICY IS BACK! Get it while it’s hot. pic.twitter.com/Eo4f5FvDJ3
— KFC New Zealand (@kfcnz) August 3, 2020
The Original DOUBLE DOWN IS BACK with two NEW flavours! What will it be for you? A kiwi icon with a twist; the Kiwi Onion Dip or something to bring the heat…the Zinger Gold.
— KFC New Zealand (@kfcnz) June 16, 2020
You’re welcome NZ. pic.twitter.com/vGkqRTFtLw
Let’s grab a bite XO
— KFC New Zealand (@kfcnz) May 26, 2020
Meet you at KFC NOW! pic.twitter.com/dGHVizSjOx
We’re excited to announce we’re opening our front counter for take away. You can’t eat in, but you can now get your KFC contact-free through drive-thru, delivery and take away!
— KFC New Zealand (@kfcnz) May 14, 2020
Check your store here https://t.co/hp7aAa5DAr 🍗 pic.twitter.com/H6IyG8ePj1
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Talktokfc Survey on Social Media
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Conclusion
KFC New Zealand conducted a survey to gain deeper insights into its customers’ needs and preferences. The results showed that customers prioritize variety, quality, and convenience when selecting their meals.
Overall, the feedback was very positive, reflecting that KFC New Zealand is successfully delivering a satisfying dining experience. However, the survey also identified areas where there is potential for improvement.