ValueVillageListens is a customer feedback survey run by Value Village to measure customer satisfaction and find areas for improvement. To take part, customers can visit valuevillagelistens.com and enter a code from their receipt or donation card. Win $20% Off
This survey helps Value Village better understand customer needs and identify opportunities to improve the shopping experience. By gathering this information, store management can enhance services and increase customer satisfaction.
The survey features multiple-choice questions about various aspects of the store, such as product quality, customer service, store layout, ease of use, and overall experience.
Customers are encouraged to share honest feedback so Value Village can make meaningful changes. This input allows the store to quickly address any issues and make improvements.
As a thank-you, customers who complete the survey will receive a $2 discount voucher for their next visit to Value Village.
About the ValueVillageListens Survey
Value Village is a popular retail chain in the U.S., originally founded by William Ellison and now owned by Savers, Inc. The store is well-known for offering a wide range of high-quality products, including clothing, accessories, and home goods.
By 2020, Value Village operated over 300 stores in major cities across the U.S., Canada, and Australia. Their inventory is primarily sourced from nonprofit organizations, which receive payment for the household items and clothing they donate. Additionally, some products come directly from individual donations.
The Savers project is a partnership with numerous charitable organizations that collect and send donations to Savers. To gauge customer satisfaction with their shopping experience, Value Village invites customers to take part in the ValueVillageListens survey. This collaborative effort supports over 140 nonprofit groups in the U.S., Canada, and Australia.
Conditions for the ValueVillageListens Survey
To complete the Value Village feedback survey, there are a few guidelines to follow:
- You’ll need a laptop, PC, or smartphone to access the survey.
- Make sure you have a stable internet connection to avoid interruptions while completing the form.
- Use an authorized web browser, such as Microsoft Edge, Chrome, or Safari, to access the Value Village survey website.
- Be prepared with details from your most recent visit, including the time, date, store location, and your email address.
- You’ll also need the customer code found near the bottom of your receipt.
ValueVillageListens Survey Guidelines
To participate in the ValueVillageListens customer feedback survey, you must follow a few important rules:
- Participants must be at least 18 years old.
- Only one reward is given per survey entry.
- You cannot submit multiple entries using the same receipt.
- Each person is allowed one entry per receipt, email address, and phone number.
- Employees and their coworkers are not eligible to take the survey.
- The survey must be completed within 90 days of your store visit to qualify for a discount.
- To provide valid feedback, you must have visited a Value Village location.
Value Village Survey Limitations
When participating in the Value Village survey, there are a few important rules to keep in mind:
- You are allowed to participate only once per month. The confirmation card will specify that you can only submit one entry every 30 days.
- The authentication code you receive can only be used during your next visit.
- The discount code cannot be exchanged for cash or any other products.
- The survey must be completed within 7 days of your purchase date.
- Employees and their family members are not eligible to participate.
- The voucher is valid for 90 days from the date it is issued.
How & When to Complete the ValueVillageListens Survey
Value Village has created the ValueVillageListens online survey to gather feedback from customers and improve their shopping experience. This survey helps the store better understand customer needs and enhance overall satisfaction.
The survey is available anytime and only takes a few minutes to complete. To participate, simply visit www.valuevillagelistens.com and provide honest feedback about your most recent visit to a Value Village store.
As a thank you for completing the survey, you’ll receive a 20% discount coupon to use on your next purchase at any Value Village location in the U.S. or Canada.
It’s a quick and easy way to share your thoughts on Value Village’s products and services. Don’t miss this opportunity—complete the survey today and help shape the future of Value Village!
How to Participate in Value Village’s Feedback Survey
If you make a purchase at any Value Village store, you will receive an invite card or receipt, which you can use to get a discount by completing the feedback survey. Follow these easy steps to participate:
- Visit the feedback website at ValueVillageListens.com.
- Select your preferred language: English or Spanish.
- Enter the 19-digit survey code found on your receipt.
- Click the “Start” button to begin the survey.
- Answer all the questions based on your recent experience at Value Village. These questions will cover topics like the services provided and staff behavior.
- Provide honest feedback and ratings for the store.
- After completing the survey, submit your responses.
- Enter your name, phone number, and email address for further communication.
- Wait for an alert about your Value Village Rewards Voucher.
- Redeem the voucher on your next visit within 90 days, as the coupon will expire after that period.
Goals of the Value Village Survey
Value Village conducts surveys primarily to understand customer satisfaction and attract more customers. The survey aims to:
- Assess overall customer satisfaction with various aspects of the store.
- Gather opinions on products, services, and the company itself.
- Identify areas for improvement to enhance the products and services offered.
- Meet and exceed customer expectations and needs.
- Take necessary actions to improve and raise the quality of their offerings.
Customer Feedback Survey Reward
By participating in the Value Village Listens survey, you can share your feedback on the products and services offered by Value Village. As a token of appreciation for your time and effort, you’ll receive rewards upon completing the survey.
After finishing the survey, you’ll get a validation number that can be used to claim rewards like cash vouchers or coupons for future purchases.
Your participation not only helps improve the company but also earns you exclusive benefits. For sharing your thoughts, you’ll receive a $2 discount on a $5 purchase at Value Village. This coupon can be used during your next store visit.
ValueVillageListens Survey Restrictions
- One survey per household per month.
- The $2 discount cannot be exchanged for cash or any other form of credit.
- Only one survey submission is allowed per day.
- The discount is valid for single-use only.
- The discount cannot be used during special events, grand openings, or sales.
- One discount per person per day is allowed.
- The coupon is not valid for new products or gift purchases.
- The coupon must be used within 90 days of issuance.
ValueVillageListens Survey FAQ
- Question: What is the Enter Code on ValueVillageListens.com?
Answer: The enter code on your Value Village receipt is a four-digit code used to access the survey. To participate, locate this code on your receipt and enter it on the survey website at ValueVillageListens.com.
- Question: How Can I Participate in the Value Village Listens Survey?
Answer: To take the survey, visit www.valuevillagelistens.com after shopping at a Value Village store. You will need a donation coupon or receipt with a survey code to complete the questionnaire and provide feedback about your visit.
- Question: What Are the Benefits of Completing the ValueVillageListens Survey?
Answer: By completing the survey, you will receive a $2 discount coupon for your next purchase at Value Village.
- Question: Is the Value Village Listens Survey Available Online or In-Store?
Answer: The Value Village Listens survey is available online only and requires a code from an in-store purchase to participate.
🎥✨Thrifting the Wes Anderson way✨🎥 pic.twitter.com/cXcED28IET
— Savers & Value Village (@SaversVVillage) April 24, 2023
Kitchen goals indeed! 😍 https://t.co/YbZVojGmZw
— Savers & Value Village (@SaversVVillage) June 25, 2024
Love these #ThriftFinds 😍 https://t.co/hJwxHaXUJY
— Savers & Value Village (@SaversVVillage) June 18, 2024
. I JUST FOUND RED VELVET LIGHT STICK AT VALUE VILLAGE ? pic.twitter.com/CXth8Y5QnC
— ༘♡ LAZY BABY LOVER ₍⑅ᐢ..ᐢ₎🍼🪽 (@tamagotzu) June 3, 2024
This cart shot wins the award for being pretty in pink. 🎀💓💗 pic.twitter.com/16yoZZXB8S
— Savers & Value Village (@SaversVVillage) November 18, 2023
Temperatures are dropping, which means it's cardigan and sweater season! ❄️
— Savers & Value Village (@SaversVVillage) November 3, 2023
Curious on how to take care of your favorite secondhand sweaters? Click the link below:https://t.co/pyRNaMTCRA pic.twitter.com/LtWmj0eTyr
"Adventure is out there" when you thrift! 🏠🎈
— Savers & Value Village (@SaversVVillage) October 19, 2023
These cinematic costumes are for sure taking UP-cycle to a whole new level. pic.twitter.com/ebi3WLoo9v
We are FALL-ing for thrifted festive home decor. What are your favorite home decor items to thrift in the fall? 🍁🎃 pic.twitter.com/3sU4daB9eC
— Savers & Value Village (@SaversVVillage) October 6, 2023
My Sunday plans be like:
— Savers & Value Village (@SaversVVillage) August 6, 2023
📸 by Instagram user: @the.thrifters.club
#ThriftProud pic.twitter.com/VdtK6ac8El
When you thrift…the discoveries are infinite. 🤩💙#ThriftProud pic.twitter.com/9zgTQHTKSD
— Savers & Value Village (@SaversVVillage) July 13, 2023
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Conclusion
The Value Village Listens survey is a valuable tool for gathering customer feedback. It offers essential insights into customer satisfaction and helps Value Village identify areas for improvement.
Businesses that actively respond to customer feedback are more likely to achieve higher customer satisfaction and increased revenue. By offering incentives like gifts or discounts, companies enhance the experience for both themselves and their customers.
The Value Village Listens Survey gives customers the chance to share their thoughts on the products and services they’ve experienced. If you’re interested in finding stylish, affordable clothing or clearing out your wardrobe, visit a Value Village store. Plus, by completing the survey, you can earn a Savers Reward Voucher and take advantage of this opportunity for additional savings.
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